Effective use of Big Data can significantly support the development of smart cities and the new digital economy. The aim of the article is a multi-criteria evaluation of IT systems in terms of Big Data processing, taking into account the support for the development of smart cities. The article includes theoretical and empirical research. The adopted criteria for assessing the architecture of IT systems relate to barriers to the implementation of the digital economy in smart cities and the guidelines of international data strategies. The evaluation covered, among other things, cybersecurity and the effectiveness of organizing, storing, and producing new information. The research results allowed us to identify the key factors of Big Data processing efficiency. Based on the research results, an effective model of Big Data processing in organizations was developed. In particular, various data models were analyzed as one of the main elements of software architecture of information systems. The research also focused on data processing techniques such as data warehousing, machine learning, and distributed computing. The efficiency factors of IT systems identified in the research reduce barriers to developing global data strategies and smart cities.
Sustainable development process is affected by contemporary phenomena. Big Data processing inefficiency is detrimental for banks’ activity excellence. The software used for running and handling the interbank network framework provides services with extremely strict uptime (above 99.98 percent) and quality requirements, thus tools to trace and manage changes as well as metrics to measure process quality are essential. Having conducted a two year long campaign of data collection and activity monitoring it has been possible to analyze a huge amount of process data from which many aggregated indicators were derived, selected and evaluated for providing a managerial dash-board to monitor software development. The paper provides insights about the issues related to Big Data processing inefficiencies. Context of sustainable development is being taken into account.