The basic objective of the present study is to examine the mediating role of employee loyalty among organizational leadership, organizational culture, employee empowerment, human relational values and profitability of the firm. Moreover, the present study also examined the direct impact of organizational leadership, organizational culture, employee empowerment, human relational values on employee loyalty and the effect of loyalty on profit as well. The researcher used a survey method to collect data from the employees of the cement industry of Indonesia. The valid response rate of the study was 80.5%. For the analysis of the data, the researcher used Smart PLS-3. The findings of the study revealed that organizational culture plays a mediation role between organizational leadership, organizational culture, employee empowerment, human relational values and profitability of the firm. Moreover, loyalty has a significant positive impact on firm profitability and organizational leadership, organizational culture, employee empowerment, and human relational values significantly impact employee loyalty. The present study fills the gap of limited HR studies to enhance organizational profit. The findings of the study are helpful for the policymakers to use these HR strategies to retain customers for a longer period of time.
Information technology (IT) initiates innovation in the shopping and entertainment center (SEC). To take advantage of Industry 4.0 requires a digital strategy and its evaluation system. We offer a conceptual framework that will support TS Property management in implementing a digital strategy, thereby allowing updating its business model. This document describes in detail a model for assessing the impact of a digital strategy on management efficiency based on two SECs in the Republic of Kazakhstan, using TS Online and SmartPlaza control systems, the system architecture and a decision-making model for SEC stakeholders. The centralized control system TS Online SEC is designed to coordinate all enterprise systems, management subsystems and BI analytics. The main components of a central control system are process control, synchronization, subsystem interactions and network system.
A lot of employees use their personal mobile devices, especially smart phones, for work duties as well as private purposes, and often without any limitations in terms of locality or time. Though involving risks to both businesses and employees, this practice is often not subject to any formal corporate policies. Moreover, most companies have not even come to a strategic decision whether to ban, tolerate or encourage BYOD yet. This paper enumerates and classifies such risks in an attempt to help employers make their decision and create a corporate BYOD policy and procedures framework of their own. In addition, risk level assessment and options for risk reduction are covered. The classical PDCA cycle is adaptable at development and maintenance of BYOD security framework.
Organizations have to face both the opportunities that the technologies provide and the challenges that they create in the local or global market as the consumer behavior in the electronic environment is different from the behavior in an actual shop, therefore it is important to not only understand the changing needs of the customers, the factors that influence their behavior but also to choose suitable strategies while trying to satisfy these needs taking in consideration security issues. For this reason, an important purpose of this study is to indicate the factors that determine the behavior of an e-shop customer by conducting a pilot study in Lithuania. The research identified the key factors of consumer behavior in an e-shop. To establish factors determining the online shop customer preferences, five factor groups were identified on the basis of empirical research: product (service) characteristics, delivery, methods of payment, service quality and web page functionality characteristics. The results of the structured consumer survey showed that the factors that positively influence the decision to buy goods online are lower cost, less time consumption, an ability to make an order at any time of the day, and a larger range of products. The key factors that negatively affect the online shopping are product quality, delivery costs, security aspects, delivery time, and complicated online shopping process. The main problem areas faced by online shoppers were delays in product delivery, product quality, insufficient choice of payment methods, difficult return procedures, too little information about the product. After performing the correlation regression analysis of the structured survey, the following relationships are established: the frequency of online shopping is significantly correlated with the product’s compliance with expectations, which indicates that the customers who were satisfied with the quality of online products, more often shop on the Internet.
In the modern socio-political reality, in the conditions of changing laws and reformation of the penal system, the economic optimization of activities of the establishments and bodies of the Federal Penitentiary Service of Russia and its employees becomes especially topical. The purpose of the article is to study implementation of the leading experience and innovational technologies into the activities of the penal system as a factor of economic optimization of financial and human resources. In the process of the research, the general and specific scientific methods were used. The author provides the examples of using innovational technologies by employees of the penal system in the process of execution of punishments: systems of electronic document turnover, program, and technical complex of automatized filing of special squad, video surveillance in the penal system establishments, etc. The successful execution of the tasks of the penal system and economic optimization of its activities will be stimulates by implementation of the experience of foreign penitentiary systems (preferable use of the cell-prison system, consideration of architectural peculiarities of prisons for saving human resources and security of an establishment, practice of functioning of private prisons, creation of the genetic data base, etc.). The result of the performed analysis is determination of basic professional requirements set to the employees of the penal system who implement innovations and the conditions that stimulate economic optimization of expenditures in the sphere of human and financial resources of the penal system.
Since the mid-1990s, enterprise resource plannig (ERP) information systems have been installed in thousands of companies worldwide. A growing number of studies and research papers show that information systems have a significant role in the sustainable economic development assuring economic competitiveness. Modern enterprise performance management shares a strong strategic and sustainable orientation of management focused on further strategic growth and business development with parallel use of information and all highly sophisticated knowledge resulting from modern enterprise information technology. The paper focuses on research findings related to information processes and their impact on overall entrepreneurship performance. The most important results show that the companies from the selected industrial segments in Slovakia have a strong focus on the application of innovation procedures and specific business information systems. The results bring the findings that business intelligence (BI) is based on information and knowledge with a high added value has a positive long-term and sustainable effect on the overall entrepreneurship performance. By application of selected management tools such as ERP, BI information systems and others, it can be achieved a higher entrepreneurship performance of industry companies in Slovakia and EU. We believe that our study presented in this paper contributes to explore a new dimension to the existing view on business information systems in industrial companies. More detailed research results are presented in this paper.
This paper is based on case studies research focusing on innovative ambidexterity as well as on the concept of dynamic capabilities. The aim of the paper is to identify a similarities and connect these two approaches. The analysis is centered on the exploration and exploitation activities which then are compiled into dynamic capabilities leading to innovations. The findings in the paper demonstrate that the somewhat elusive concept of dynamic capabilities can be untangled through the use of exploration and exploitation activities. The dynamic capabilities and the associated innovative ambidexterity create flows of innovative products and services that in turn lead toward the creation of sustained competitive advantages. The paper demonstrates that the existing research on innovative ambidexterity activities can be a key contributor to increasing our understanding of dynamic capabilities. This finding is valuable for both researchers and practitioners.